NCOALink

NCOALink™ Return Codes

This page is intended for the technical reader who wants to understand some of the "nut and bolts" of NCOALink. Please do not become intimidated by the content of this page.

All records processed through NCOALink will receive a return code. This return code will provide you information about what NCOALink type of match was found for each record.

Return Code: A - COA Match
The input record matched to a business, individual or family type master file record. A new address could be furnished.

Return Code: 00 - NO Match
The input record COULD NOT BE matched to a master file record. A new address could not be furnished. This return code may be returned regardless of the processing mode, matching logic, or COA type.

Return Code: 01 - Found COA: Foreign Move
The input record matched to a business, individual or family type master file record but the new address was outside the USPS® delivery area. This return code may be returned regardless of the processing mode, matching logic, or COA type.

Return Code: 02 - Found COA: Moved Left No Address(MLNA)
The input record matched to a business, individual or family type master file record and the new address was not provided to USPS. This return code may be returned regardless of the processing mode, matching logic, or COA type.

Return Code: 03 - Found COA: Box Closed No Order(BCNO)
The Input record matched to a business, individual or family type master file record which contains an old address of PO BOX that has been closed without a forwarding address provided. This return code may be returned regardless of the processing mode, matching logic, or COA type.

Return Code: 04 - Cannot match COA: Street Address with Secondary
In the STANDARD mode utilizing Family matching logic the input record matched to a family record type on the master file with an old address that contained secondary information which obtained a ZIP + 4® street level match. The input record does not contain secondary information. This address match situation requires individual name matching logic to obtain a match and individual names do not match.

Return Code: 05 - Found COA: New 11-digit DPBC is Ambiguous
The input record matched to a business, individual or family type master file record. The new address on the master file record could not be converted to a deliverable address because the DPBC represents more than one delivery point. This return code may be returned regardless of the processing mode, matching logic, or COA type.

Return Code: 06 - Cannot Match COA: Conflicting Directions: Middle Name Related
There is more than one COA (individual or family type) record for the match algorithm and the middle names or initials on the COAs are different. Therefore, a single match result could not be determined. This return code is only obtained when using individual matching logic.

Return Code: 07 - Cannot Match COA: Conflicting Directions: Gender Related
There is more than one COA (individual or family type) record for the match algorithm and the genders of the names on the COAs are different. Therefore, a single match result could not be determined. This return code is only obtained when using individual matching logic.

Return Code: 08 - Cannot Match COA: Other Conflicting Instructions
The input record matched to two master file (business, individual or family type) records. The two records in the master file were compared and due to differences in the new addresses, a match could not be made. This return code may be returned regardless of the processing mode, matching logic, or COA type.

Return Code: 09 - Cannot Match COA: High-rise Default
The input record matched to a family record on the master file from a High-rise address ZIP + 4® coded to the building default. This address match situation requires individual name matching logic to obtain a match and individual names do not match.

Return Code: 10 - Cannot Match COA: Rural Default
The input record matched to a family record on the master file from a Rural Route or Highway Contract Route address ZIP + 4 coded to the route default. This address situation requires individual name matching logic to obtain a match and individual names do not match.

Return Code: 11 - Cannot Match COA: Individual Match: Insufficient COA Name for Match
There is a master file (individual or family type) record with the same surname and address but there is insufficient name information on the master file record to produce a match using individual matching logic. This return code is only obtained when using individual matching logic.

Return Code: 12 - Cannot Match COA: Middle Name Test Failed
The input record matched to an individual or family record on the master file with the same address and surname. However, a match cannot be made because the input name contains a conflict with the middle name or initials on the master file record. This return code is only obtained when using individual matching logic.

Return Code: 13 - Cannot Match COA: Gender Test Failed
The input record matched to a master file (individual or family type) record. A match cannot be made because the gender of the name on the input record conflicts with the gender of the name on the master file record. This return code is only obtained when using individual matching logic.

Return Code: 14 - Found COA: New Address Would Not Convert at Run Time
The input record matched to a master file (business, individual or family type) record. The new address could not be converted to a deliverable address. This return code may be returned regardless of the processing mode, matching logic, or COA type.

Return Code: 15 - Cannot Match COA: Individual Name Insufficient
There is a master file record with the same address and surname. A match cannot be made because the input record does not contain a first name or contains initials only. This return code is only obtained when using individual matching logic.

Return Code: 16 - Cannot Match COA: Secondary Number Discrepancy
The input record matched to a street level individual or family type record. However, a match is prohibited based on 1 of the following reasons: 1) There is conflicting secondary information on the input and master file record; 2) the input record contained secondary information and matched to a family record that does not contain secondary information. In item 2, this address match situation requires individual name matching logic to obtain a COA match and individual names do not match.

Return Code: 17 - Cannot Match COA: Other Insufficient Name
The input record matched to an individual or family master file record. The input name is different or not sufficient enough to produce a match. This return code is only obtained when using individual matching logic.

Return Code: 18 - Cannot Match COA: General Delivery
The input record matched to a family record on the master file from a General Delivery address. This address situation requires individual name matching logic to obtain a match and individual names do not match.

Return Code: 19 - Found COA: New Address not ZIP + 4 coded
There is a change of address on file but the new address cannot be ZIP + 4® coded and therefore there is no 11-digit DPBC to store or return. This return code may be returned regardless of the processing mode, matching logic, or COA type.

Return Code: 20 - Cannot Match COA: Conflicting Directions after re-chaining
Multiple master file records were potential matches for the input record. The master file records contained different new addresses and a single match result could not be determined. This return code may be returned regardless of the processing mode, matching logic, or COA type.

Return Code: 66 - Daily Delete
The input record matched to a business, individual or family type master file record with an old address that is present in the daily delete file. The presence of an address in the daily delete file means that a COA with this address is pending deletion from the master file and that no mail may be forwarded from this address. This return code may be returned regardless of the processing mode, matching logic or COA type.

Return Code: 91 - COA Match: Secondary Number dropped from COA
The input record matched to a master file record. The master file record had a secondary number and the input address did not.

Return Code: 92 - COA Match: Secondary Number Dropped from input address
The input record matched to a master file record, but the input address had a secondary number and the master file record did not. The record is a ZIP + 4® street level match.

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