Privacy Policy

Privacy Policy Statement - May 5, 2009

This is the web site of Peachtree Data, Inc..

Our postal address is
2905 Premiere Parkway, Suite 200
Duluth, GA 30097

We can be reached via e-mail at sales@peachtreedata.com
or you can reach us by telephone at 678-987-4600

We take your privacy, and the privacy of your data, very seriously at Peachtree Data. If you have any questions about our privacy policy, contact us.

A. Our Pledge to You

  1. Your personal information (and data files you send to us for processing) will be kept strictly confidential. It is never sold, given away, or shared with anyone, unless we're required to by law.
  2. We do not use your data files for any purpose except to provide the services that you have requested.
  3. In order to use Peachtree Data's services, you must have an account created. During account creation you are required to give contact information (such as name, company name, mailing address and email address). We use this information to send you information that you may request from us, marketing materials, invoices, product announcements and service notifications.

B. We NEVER Use Your Data for Anyone But You

  1. Your data files are securely stored on Peachtree Data's servers. We do not, under any circumstances, use your list, contact your list, market to your list, sell your list, or share it with any other party, unless required for the services that you have requested, or unless required to by law. Your data is kept strictly confidential.
  2. Only carefully selected, authorized Peachtree Data personnel have access to access your data files in order to perform the services that you have ordered.
  3. At no time is your data used to provide services or data enhancements to Peachtree Data, a supplier of Peachtree Data or another customer of Peachtree Data.
  4. Your data files may be backed up by Peachtree Data to prevent data loss. Data files that are backed up may be retained for as long as 13 months. You may request that we remove your data from our backup system at any time by contacting your account manager. You also have delete permissions on your account on our Secure FTP file server. Files are automatically deleted from this server after 14 days. If you would like your files removed before the 14 day period you may remove them by logging into https://secureftp.peachtreedata.com with your user name and password and deleting your files. Once your data files are removed from our backup system and the Secure FTP server Peachtree Data no longer has a copy of your data.

C. Transactional and Mandatory Emails That We'll Be Sending You

These are the types of emails you can expect to receive from Peachtree Data when you use our services.

  1. File Transfer Receipts – When you send a file to Peachtree Data you will receive an email notification that the file has been received.
  2. File Download Notifications – When we place a file on your Secure FTP account that is complete and ready for download you will receive an email notification that the file is available. You may also receive an email from either your account manager or the data processor that completed your project alerting you that your file is available for download.
  3. If you have not logged into Peachtree Data's Secure FTP server for 12 months, your account is considered "inactive." Inactive accounts are sent an email notifying them that their account on the Secure FTP server will be deactivated unless they login to the server within the next 14 days. If you do not login to the Secure FTP server then your account will be deactivated. You may contact your account manager at any time to deactivate your account or reactivate your account.
  4. System Alerts - All registered, active, Peachtree Data user accounts may receive mandatory "System Alert" messages which usually consist of: planned outages, system improvements (that may directly affect you), version updates, and important customer service information. Our "System Alert" messages are brief and non-promotional in nature. We promise to keep them as boring as possible.

D. Promotional Emails That We Send

  1. From time to time, we send an email newsletter to users who have signed up for our newsletter from our web site, and to those customers that have provided us with their email address. You may opt-out by clicking the "unsubscribe link" that we include in every newsletter. We don't send newsletters that often and we respect your inbox. Typically these newsletters discuss new services, changes to services, and new postal regulations that we feel may affect our customers. They are normally very boring, but we do try and make them interesting.

E. Personally Identifiable Information, and Our Use of Cookies

  1. When you visit our website, we don't automatically collect any personally identifiable information about you.
  2. The cookies we place do not personally identify visitors on our website, unless the visitor is a registered user of Peachtree Data.
  3. We temporarily store session information, so that registered users do not have to login every time they visit the site.
  4. We place temporary cookies on web pages so that we can see how visitors use our website, but they do not personally identify users (we use this information to improve our website experience).
  5. We place a transparent tracking bug on certain web pages to track the performance of online ads placed on other websites. The trackers do not personally identify any visitors to our website. They simply tell us about the performance of our online advertising.
  6. When we send emails to our own registered Peachtree Data customers, we'll sometimes track who opened and who clicked. We do this to measure the performance of our email campaigns, and to improve our offerings to specific customer segments.
  7. If your personally identifiable information changes, or if you no longer desire our service, you may update your account or deactivate it in the "Account Settings" area of the Secure FTP site and by contacting us by telephone at 678-987-4600.
  8. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
  9. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
  10. We use other third parties to handle secure credit card transaction processing from our site. When you make purchases from Peachtree Data, we send your billing information as necessary for the third party to process your order.
  11. We use Google Analytics to collect statistics about visitors to our web site. This information is collected so that we can monitor and measure the performance of our web site. This information does not contain any personal information that can be linked to a particular visitor or customer. This information collected is also protected by Google's Privacy Policy.

F. Collection and Distribution of Information in Aggregate Formats

  1. We collect and use information from our services to create aggregate data for use in reports. This information is aggregated so that you can compare your match rates, and performance against other clients. Peachtree Data may also your this aggregate information in marketing materials, training materials, or web site or other forms of advertising. No personally identifiable information is provided with these reports. For example, this information could be used to determine on average how many change of addresses were found in the 0-18 month range verses the 19-48 month range for NCOALink processing for a given time period of all files processed at Peachtree Data.
  2. Likewise, we reserve the right to collect and disclose any other information relating to the use of our website to any third party provided we do not disclose information in a form that can be linked to a particular customer.

G. Information provided to the United States Postal Service

  1. Peachtree Data is a licensee of the United States Postal Service (USPS) as a Full Service NCOALink licensee and as a DSF2 license. We are required to provide information to the USPS about the usage of these services. This includes information that you provided to us when completing the NCOALink/DSF2 Processing Acknowledgement Form (PAF), as well as various statistics that are collected during the processing our your data file. No information taken directly from your data file is presented to the USPS, only the aggregate statistics that are collected during the processing of that file are sent to the USPS.

H. Sale of Business

  1. Notwithstanding any other term of this Privacy Policy, we may transfer your information in the event of the sale of substantially all of the assets of the business to a third-party or in the event of a merger, consolidation or acquisition. However, in any such event, any acquirer will be subject to the provisions of our commitments to you set forth hereunder.

I. Safeguarding Your Information

  1. To protect your information, our credit card processing vendor uses the latest 128-bit Secure Socket Layer (SSL) technology for secure transactions. In addition, our vendor is certified as compliant with card association security initiatives, such as the Visa Cardholder Information Security Program (CISP), MasterCard® (SDP), and Discover Information Security and Compliance (DISC).
  2. Peachtree Data accounts require username and password to log in. When you're finished using Peachtree Data, please click the "log out" link in the top right corner of your screen, to prevent someone from using your computer to access your account.
  3. Due to the sensitive nature of your data files, we do not re-send forgotten passwords. Users must follow online instructions to reset their passwords if they forget them or request their account manager reset their password. New passwords will be sent via e-mail and are required to be changed during the first login.
  4. Account passwords are encrypted from our own system administrators. We cannot see your passwords. We can only reset them.

J. Breach of Security Policy

  1. Nobody is 100% safe from hackers these days. Peachtree Data takes this threat very serious and has invested in software, hardware and professional services to minimize our risk and the risk to our clients. Peachtree Data will notify you as soon as possible if a breach in security results in an unauthorized intrusion into our system which directly or materially affects you or your data, and will subsequently report the corrective action taken in response to the intrusion.
  2. It should be noted however, that when you send an email, it bounces around the Internet from server to server, and can theoretically be read by prying eyes and nosy techies and government officials. We have no control over the security and privacy of your emails after you or after we hit the "Send" button. If you have extremely private information, and require absolute secrecy, email is not the way to go. We always recommend using our Secure FTP server for file transfers which uses 128 bit SSL to encrypt all data transfers. All files received by our Secure FTP server are securely stored using FIPS 140-2 validated AES encryption, the U.S. Federal and Canadian government encryption standard.

© Copyright 1994-2008 Peachtree Data, Inc. All rights reserved.
Peachtree Data is a non-exclusive Full Service Provider Licensee of the United States Postal Service®. The following trademarks and registrations are owned by the United States Postal Service: CASS, First-Class, DSF2, LACSLink, NCOALink, SuiteLink, USPS, U.S. Postal Service, United States Postal Service, United States Post Office, ZIP, ZIP + 4, ZIP Code.